Aussieminerals - Postage and FAQs    

Ph +61 0747438030                    ken@aussieminerals.com

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Type mineral or rock name into search box  

only search Aussieminerals.com

          

SEARCHING - The simplest way to search for a particular mineral or stone on this site without

viewing everything is to check the "Items for sale page" or to, 

Use your Google search bar. 

For example a Dravite search would be - Aussieminerals Dravite

                     For example type in the search bar (Opals, aussieminerals.com) then view the

 Aussieminerals Google pages shown.

There is no one post price for any location, except for satchels in Australia,

Paypal cannot calculate postage in checkout due to the many variants.

If you choose to use Paypal without the post added, it is OK as I will

simply calculate post and send on to you a Paypal invoice for post.

If you wish to pay by any other method. You most certainly can.

So long as it is not an overseas Bank transfer. Just email me with your option.

We do not use random size cardboard boxes if we can avoid it as Australia post

measures them and charges rediculously high prices for the post on the same.

We use Australia post boxes where possible.

 

Post destinations - I post to anywhere in the World.

IN AUSTRALIA only - A satchel up to 500 grams to anywhere in Australia is AU $8.50.

A satchel up to 1 Kilogram to anywhere is Australia is AU $10

                   A satchel up to 3 Kilograms to anywhere in Australia is AU $13.00

All parcel over 3 Kilograms are calculated at the post calculator at

Australia post using standard post boxes http://www1.auspost.com.au/pac/

We only charge the post office rates plus a $3 P/P fee for parcel over

5 Kg in Australia as we need to purchase post boxes.

Post within Queensland can take three to five days. All other states up to 5 or 6 days.

Now that Australia post uses private contractors post to Perth will take at least 10 days.

 

OVERSEAS All postage is calculated at Australia Post website www1.auspost.com.au/pac/ 

 including a $3 P/P fee to pay our costs on Oveseas parcels. We do not profit from post.

All overseas regular air mail can take 7 to 12 days or more depending on your Customs procedures.

Sea mail can take 12 weeks. This is why it is much cheaper.

 

If you do not know the correct amount for postage,

please ask me for a quote due to the many post rate variations from Australia.

ken@aussieminerals.com

 

Currency - All prices on this site are in Australian Dollars.

If you would like an invoice converted to your currency
 it will be converted at the rate at the time invoice is created.

Conversion rates can be checked at www.xe.com

 

Payment methods

Overseas customers - can only use Paypal, where you can safely use your credit or debit card, even if you do not have a Paypal account.
You can also pay a Paypal using a bank transfer or using a credit card. Paypal has a $2,000 buyer protection for this seller.

 Definitely no bank transfers overseas. (Banks here overcharge).

Australian buyers - can pay by any of these methods. 

Direct deposit (preferred method), Postal order, Cheque, COD, or Paypal.
My Paypal account name is ken02004@bigpond.com  Pay by credit card via Paypal for buyer protection. 
You do not need a paypal account to purchase here.  Please contact me if you have any queries.

 

Insurance - Insurance is available by request only.

It is your choice at your expense.
Insurance rates can be checked at 
http://www.auspost.com.au/pac/

 

 My location - "aussieminerals.com" is a business run by me, Ken Stockdale and my partner Sharon Clifford at our Minesite.
It was first established as "North West Gems, Minerals, and Fossils" in the year 2000.

 

AUSTRALIAN CONSUMER LAW

It is a requirement by law that I insert the following information

We are not required to provide a refund or replacement if you change your mind.

But you can choose a refund or exchange if an item has a MAJOR problem.

This is when the item -

: has a problem that would have stopped someone from buying the item if they had known about it.

                                                                                                                                                          : is unsafe.

                                                                                                                                                          : is significantly different from the sample or description.

                                                                                                                                                          : doesn't do what we said it would, or what what you asked for and can't be easily fixed.

Alternatively, you can keep the item and we will compensate you for any drop in value.

If the problem is not MAJOR, we will repair the item within a reasonable time.

If it is not repaired in a reasonable time you can choose a refund or replacement.

Please keep your proof of purchase and note that all return freight charges are at the buyers expense.

 

Contacts-   Email           ken@aussieminerals.com

                         

                     Mobile      0427796099

 

 Privacy - Any dealings or conversations with me are kept in the strictest confidence to protect your privacy.

 Check my eBay feedback HERE

 

 

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